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How to start using Ausweis.io?
What locking mechanisms does Ausweis Device control?
Is the Ausweis.io service safe?
What smartphones can I use with Ausweis.io app?
What if my phone does not support the app?
Why does the app request access to files, camera, location?
Do I need to update the Ausweis.io app?
Can I install Ausweis Device by myself?
How many Ausweis Devices I need to control one entrance?
What power supply does Ausweis Device use?
I already have an automatic gate. Can I connect Ausweis.io?
I already have access with cards, can I connect Ausweis.io?
How many Entries can I connect to the Ausweis.io?
Can I still use mechanical keys/RFID cards/tags?
How can I open Ausweis.io Entry?
How to unlock Entry using NFC?
How to unlock Entry using a QR code?
Can I unlock Entry with a fingerprint?
What are Ausweis.io keys?
What should I do if I receive the Ausweis.io key?
How to create and send a digital key to a guest?
What kind of keys can I create?
How to delete a digital key?
How to set / change access dates and times (schedules)?
What is the difference between limited and scheduled keys?
I lost my smartphone with Ausweis.io keys. What can I do?
I forgot my smartphone. How can I open Ausweis.io Entry?
My smartphone is dead. How to open Ausweis.io Entry?
How to provide additional protection for Ausweis.io Entries?
Can I open Entry if the Internet is lost on the router?
Can I open Entry if the Internet is lost on my smartphone?
How can I see who and when opened the Ausweis.io Entries?
What should I do if the Ausweis Device is damaged?
Can I make a copy of Ausweis.io digital key?
How can I open Entry if the power goes out?
How to ensure the safety and evacuation in in emergency?
What is the difference between Ausweis.io tariff plans?
How many Ausweis Device, users and keys can be created?